The Effective Communication as a driving skill for Customer Service in the sales area in times of COVID-19
Customer Service has been gaining relevance as a key factor for the survival of organizations in increasingly competitive markets. Customer Service is a differentiator, not only in the service sector, but also in the sales area. In this sense, the purpose of this article is to investigate the relati...
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| Formato: | Artículo |
| Lenguaje: | spa |
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Facultad de Contaduría Pública y Administración
2021
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| Acceso en línea: | https://revistainnovaciones.uanl.mx/index.php/revin/article/view/368 |