Impacto de las soft skills en el servicio al cliente en el área de ventas
In the direct selling sector, customer service becomes a differentiator. There is a service triangle that has 4 elements, one of them refers to the collaborators, specifying that if the organization's efforts are focused on them, especially on the front lines, moments of truth and experiences f...
Autores principales: | , |
---|---|
Formato: | Artículo |
Lenguaje: | spa |
Publicado: |
Universidad Autónoma de Nuevo León
2024
|
Materias: | |
Acceso en línea: | https://vinculategica.uanl.mx/index.php/v/article/view/637 |