Impacto de las soft skills en el servicio al cliente en el área de ventas

In the direct selling sector, customer service becomes a differentiator. There is a service triangle that has 4 elements, one of them refers to the collaborators, specifying that if the organization's efforts are focused on them, especially on the front lines, moments of truth and experiences f...

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Detalles Bibliográficos
Autores principales: Escamilla-Vielma, Roxana Dalila, Segovia-Romo, Adriana
Formato: Artículo
Lenguaje:spa
Publicado: Universidad Autónoma de Nuevo León 2024
Materias:
Acceso en línea:https://vinculategica.uanl.mx/index.php/v/article/view/637