Emotions and conversational skills in companies
Conversations reflect who makes them; The culture of a company is reflected through its conversational structure. In order to have effective conversations, certain conversational skills are required; In the present work we will focus on three: listening, inquiry; and speech acts. What is behind a co...
| Autores principales: | , |
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| Formato: | Artículo |
| Lenguaje: | spa |
| Publicado: |
Universidad Autónoma de Nuevo León
2021
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| Acceso en línea: | https://transdisciplinar.uanl.mx/index.php/t/article/view/8 |