Impacto de las soft skills en el servicio al cliente en el área de ventas
In the direct selling sector, customer service becomes a differentiator. There is a service triangle that has 4 elements, one of them refers to the collaborators, specifying that if the organization's efforts are focused on them, especially on the front lines, moments of truth and experiences f...
| Autores principales: | , |
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| Formato: | Artículo |
| Lenguaje: | spa |
| Publicado: |
Universidad Autónoma de Nuevo León
2024
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| Acceso en línea: | https://vinculategica.uanl.mx/index.php/v/article/view/637 |