Mediation for Management: Dealing with Conflict in the Workplace
Dealing with conflict is an important part of the process of management; however few managers have received formal training in conflict analysis and resolution methods. Mediation, the process of a neutral third party helping parties in a dispute come to a mutually acceptable solution to a dispute is...
Autor principal: | |
---|---|
Formato: | Artículo |
Lenguaje: | spa |
Publicado: |
Facultad de Contaduría Pública y Administración
2021
|
Materias: | |
Acceso en línea: | https://revistainnovaciones.uanl.mx/index.php/revin/article/view/387 |