Mediation for Management: Dealing with Conflict in the Workplace

Dealing with conflict is an important part of the process of management; however few managers have received formal training in conflict analysis and resolution methods. Mediation, the process of a neutral third party helping parties in a dispute come to a mutually acceptable solution to a dispute is...

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Detalles Bibliográficos
Autor principal: von Feigenblatt, Otto
Formato: Artículo
Lenguaje:spa
Publicado: Facultad de Contaduría Pública y Administración 2021
Materias:
Acceso en línea:https://revistainnovaciones.uanl.mx/index.php/revin/article/view/387