Quality management in Mexico: an empirical approach
This article points out what can be considered as “Management under a Quality Culture”, Total Quality Management [TQM] or simply Quality Management [QM], citing two contrasted points of view from international practitioners and researchers. Previous efforts of Mexican practitioners and consultants u...
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| Formato: | Artículo |
| Lenguaje: | spa |
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Facultad de Contaduría Pública y Administración
2004
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| Acceso en línea: | https://revistainnovaciones.uanl.mx/index.php/revin/article/view/18 |