Quality service from the student´s point of view in a higher education institution
The quality of the services is measured by the satisfaction of the needs and expectations of the clients in each company. Students are the main clients within an educational institution throughout their academic training. The objective of this research was to explore the degree of quality perceived...
Autores principales: | , , |
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Formato: | Artículo |
Lenguaje: | spa |
Publicado: |
Universidad Autónoma de Nuevo Léon
2022
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Acceso en línea: | https://revistafod.uanl.mx/index.php/rce/article/view/65 |