Quality service from the student´s point of view in a higher education institution

The quality of the services is measured by the satisfaction of the needs and expectations of the clients in each company. Students are the main clients within an educational institution throughout their academic training. The objective of this research was to explore the degree of quality perceived...

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Detalles Bibliográficos
Autores principales: Elizondo-Treviño, Ma del Socorro, Lozano González, Alma Rosa Lydia, López Walle, Jeanette
Formato: Artículo
Lenguaje:spa
Publicado: Universidad Autónoma de Nuevo Léon 2022
Materias:
Acceso en línea:https://revistafod.uanl.mx/index.php/rce/article/view/65