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Customer’s preferred service behaviors in two industries: the case of the mexican consumers = (Comportamiento preferido por los consumidores en dos industrias: el caso de los consu... por Barragán Codina, José Nicolás

“…Using Mexican consumers, a group of behaviors (caring, courtesy, friendliness, and promptness) was investigated to determine their relative importance in interactions with medical and restaurant service encounters and their impact on satisfaction with those providers. …”
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Epidemiology of fragile skin: Internet-based surveys in Mexico and Russia por Ocampo Candiani, Jorge, Murashkin, Nikolay, Zkik, Asmaa, Saint Aroman, Markéta, Wolkenstein, Pierre

“…The survey also covered questions relating to skin appearance, skin symptoms, skin disease, dermatological procedures, and living environment and climate. …”
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Embotelladoras ARCA Uses Operations Research to Improve Territory Design Plans por López Pérez, Jesús Fabián, Ríos Mercado, Roger Z.

“…In this paper, we apply operations research methods to determine better configurations of the territorial units to ensure that each formed territory is relatively similar in size with respect to both number of customers and total product sales while ensuring some other important planning requirements and maximizing territory compactness. …”
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Reestructuración cognitivo-emocional tras un proceso de duelo integrando técnicas breves centradas en soluciones y cognitivo-conductuales. por Alanís Esqueda, Nelly

“…The results obtained in the nine sessions that were carried out showed an increase of positive feelings towards his ex- couple and greater awareness and control of his thoughts and emotions, elevation of self-esteem (in relation to self-treatment) and a decrease in depressive feelings.…”
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Epidemiology of fragile skin: Internet-based surveys in Mexico and Russia por Ocampo Candiani, Jorge, Murashkin, Nikolay, Zkik, Asmaa, Saint Aroman, Markéta, Wolkenstein, Pierre

“…The survey also covered questions relating to skin appearance, skin symptoms, skin disease, dermatological procedures, and living environment and climate. …”
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La cartografía social como herramienta educativa por López Arrillaga, César Enrique

“…El presente ensayo abordará teóricamente la cartografía social aplicable en el ámbito educativa como herramienta metodológica en los actores de los procesos enseñanza –aprendizajes en las escuela, con el objetivo de acercar la escuela a su ámbito comunitario, además relacionar los aportes que ofrece la cartografía social al ámbito educativo y su definición planteada por(Di ez, Escudero, Carballeda, Barberena, Hallak, Rocha, Massera, Vázquez, Barceló, Coñuecar, Gómez, Gómez, Feü, Martínez y Moreno, 2012), además los postulados teóricos presentados por (Herrera, 2008), planteando las ventajas y desventajas de su aplicación, así mismo la aplicación de la Cartografía Social en el quehacer educativo, finalmente la importancia de su realización en el sector educativo que permita a los actores educativos vincularse con su comunidad, en la búsqueda de soluciones factibles de los problemas comunes, y la construcción del conocimiento colectivo ABSTRACT The present essay will theoretically address the social cartography applicable in the educational field as a methodological tool in the actors of the teaching - learning processes in schools, with the aim of bringing the school closer to its community level, in addition to relating the contributions offered by social cartography to the educational field and its definition proposed by (Diez, Escudero, Carballeda, Barberena, Hallak, Rocha, Massera, Vázquez, Barceló, Coñuecar, Gómez, Gómez, Feü, Martínez and Moreno, 2012), as well as the theoretical postulates presented by (Herrera , 2008), proposing the advantages and disadvantages of its application, likewise the application of Social Cartography in the educational task, finally the importance of its realization in the educational sector that allows educational actors to link with their community, in the search of feasible solutions to common problems, and the construction of collective knowledge…”
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Marco jurídico internacional y latinoamericano de la responsabilidad ambiental empresarial por Rivas Castillo, Cristian, Lechuga Cardozo, Jorge Isaac

“…After the documentary review it was observed that; the study of corporate environmental responsibility is relatively new, the first studies were carried out in the nineties, in addition, it is considered as part of corporate social responsibility, on the other hand, it was found that the environmental responsibility that companies must have is supported from a legal standpoint by several international treaties and agreements. …”
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Rainfall partitioning in mixed oak forest with dwarf bamboo (Sasa paniculata) undergrowth. por Cantú Silva, Israel, Okumura, Takenobu

“…Sasa interception loss contribution (13.6% of the gross rainfall) was relatively high accounting for 40% of the total interception of the two canopy layers. …”
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Effects of manufacturing dynamics on returns to education in the North of Mexico por Caamal Olvera, Cinthya Guadalupe

“…The manufacturing industry is studied in particular since a large part of the economic activity is located in the North, relative to the rest of the country’s regions. The change in the manufacturing industry has been affected by international shocks, trade agreement regulations and the entrance of stronger competitors with a supply of low-skill workers, such as Asian countries. …”
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Reestructuración cognitivo-emocional tras un proceso de duelo integrando técnicas breves centradas en soluciones y cognitivo-conductuales. por Alanís Esqueda, Nelly

“…The results obtained in the nine sessions that were carried out showed an increase of positive feelings towards his ex- couple and greater awareness and control of his thoughts and emotions, elevation of self-esteem (in relation to self-treatment) and a decrease in depressive feelings.…”
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Análisis del Programa de Acceso a Servicios Digitales en Bibliotecas Públicas, desde la perspectiva de la Brecha Digital por Salazar, Gabriel Pérez, Reyes, Yvon Angulo

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El modo de comunicación capitalista por Becerra Villegas, Jesús, Contreras Padilla, Sergio Octavio

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Factores internos que determinan la competitividad de las pymes para insertarse en el mercado global. por Calderón Campos, Patricia, Almanza Jiménez, Rebeca, Chávez Becerra, Ma. Sirenia, Herrera Hernández, Nora Eloísa

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Importancia de la comunicación digital en el comportamiento organizacional de las pymes (caso grupo merza) por Herrera Hernández, Nora Eloisa, Calderón Campos, Patricia, Almanza Jiménez, Rebeca, Valenzo Jiménez, Marco Alberto

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Usabilidad, determinante en la evaluación de la experiencia de usuario de la app móvil TECNM/ITCA por Gayosso Calles , Rafaela Maria, Cruz Salas, Blanca Lilia, Lara Gómez, Maria Concepción, Bautista Cervantes, Luis Alfredo

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La mercadotecnia en las PYMES y su influencia en el crecimiento de utilidades por Treviño-Ayala, María Eloísa, Villalpando-Cadena, Paula, Treviño-Ayala, Rodolfo Antonio, Lozano-Treviño, David Fernando

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Modelo de trabajo en equipo intelectual en grupos organizacionales: una revisión conceptual por Mendoza-Gómez, Joel, Rositas-Martínez, Juan

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Comportamiento preferido por los consumidores en dos industrias: el caso de los consumidores mexicanos por Barragán, J., Saran, A.

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Características de consumo para salas de cine de arte en México por Lozano Treviño, David Fernando

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Evaluación de la satisfacción de alumnos de educación superior del Centro Universitario Sur de la Universidad Autónoma de Tamaulipas por Castañeda Hernández, Giovanna, Alarcón Martínez, Gustavo Juan

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