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    MECSI: Modelo para evaluar la calidad del servicio interno (MECSI: Evaluation model for internal service quality) by Balmori Mastachi, Gabriela, Flores Juárez, José Benito

    Published 2014
    “…The development of the methodology rests on a review of the literature, in research into the current practices of various companies, on the experience of researchers who have developed similar systems in various organizations, and on the use of the Research-Action model (apply the model and correct it based on experience). The result is a simple and practical methodology which allows specialists to choose the internal services they mean to evaluate (and eventually improve), identify the clients, develop and apply instruments and mechanisms for evaluating the level of service, and finally to deploy actions for improvement. …”
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    Article
  18. 9418

    Elaboración de un programa ambiental de los residuos peligrosos generados en el nivel medio superior de la Universidad Autónoma de Nuevo León (UANL), para ser utilizado como un ind... by Ramírez Castillo, Aldo Isaac

    Published 2017
    “…Con la información recabada durante este estudio se pretende sentar las bases para la implementación de un programa de manejo y gestión ambiental (PMGA) capaz de satisfacer las necesidades de sustentabilidad que las Instituciones de Educación Superior (IES) buscan obtener para su entorno global y, además, se logrará estar acorde con los requerimientos de la legislación ambiental mexicana vigente en materia de RP. …”
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    Tesis
  19. 9419
  20. 9420

    Psychological impact of the COVID-19 pandemic on patients with allergic diseases by González Díaz, Sandra Nora, Martin, Bryan, Villarreal González, Rosalaura Virginia, De Lira Quezada, Cindy Elizabeth, Macouzet Sánchez, Carlos, Macías Weinmann, Alejandra, Guzmán Avilán, Rosa Ivett, García Campa, Mariano, Noyola Pérez, Andrés, García González, David Uriel

    Published 2021
    “…Methods It is a cross-sectional, survey-based study designed to assess the degree of symptoms of depression and the risk of PTSD using the Patient Health Questionnaire (PHQ-9) and the Impact of Event Scale–Revised (IES-R), respectively in allergic patients. …”
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    Article

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