Resultados de búsqueda - ( actor OR (( factors OR ( factors OR ffactoss )) OR ( autors OR autora )))*

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    Calidad de los servicios universitarios: Una percepción desde sus actores en una escuela de negocios (Quality of services university: A perception from their actors in a business school) por Araiza Vázquez, María de Jesús, Zambrano, José

    Publicado 2016
    “…Abstract: This study aimed to evaluate the quality of university services in business school at a public university of Mexico from the perspective of its actors (students and teachers). To get to their results, a SERVQUAL scale was used with some adjustments, which is an instrument of multiple items that were originally developed to measure customer insights regarding the quality of service. …”
    Enlace del recurso
    Artículo
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    Critical factors that impact purchase online of new telecom convergent services in the Mexican market (Factores críticos que impactan la compra en línea de nuevos servicios convergentes en el mercado Mexicano) por Zubirán Shetler, Sergio Rolando, López, Fabián

    Publicado 2010
    “…The following article analyzes the principal factors that have an impact in the adoption of new telecom convergent services, through electronic commerce, that have been explored and studied primarily in developed markets such as the United States and that have been deemed as critical factors in the development and growth of online electronic transactions. …”
    Enlace del recurso
    Artículo
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