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    Covid-19 re-opening measures in the full-service restaurant industry: the impact in the word-of-mouth intention por Reich López, Christian, Terán Cázares, María Mayela, López Pérez, Jesús Fabián

    Publicado 2021
    “…This article shows empirical evidence of what factors in full-service restaurants influence a client’s word-of-mouth intentions before and during COVID-19, aiming the relevance of trust (TST) to be superior to other factors, such as the quality of the food (QF) itself.…”
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