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Emociones percibidas por los clientes en los encuentros de los servicios para garantizar la lealtad en una relación a largo plazo: Revisión teórica preliminar (Emotions perceived... por Garza, Israel

“…It is at this point where research has emphasis. Resumen: La lealtad sigue siendo uno de los principales temas y preocupaciones para los investigadores y practicantes. …”
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La gestión bajo una cultura de calidad en México: una verificación empírica. (Quality management in Mexico: an empirical approach) por Rositas, J.

“…Al concluir, el autor sugiere estrategias adicionales para refinar futuros análisis de datos. This article points out what can be considered as “Management under a Quality Culture”, Total Quality Management [TQM] or simply Quality Management [QM], citing two contrasted points of view from international practitioners and researchers. …”
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La gestión bajo una cultura de calidad en México: una verificación empírica. por Rositas Martínez, Juan

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Caracterización de recubrimientos depositados por PVD para sensores de temperatura de frenos de una aeronave. por Montoya Rangel, Marvin

“…The samples exposed in saline did not show oxidation points. For the anodic curves, both for the substrate and the coatings showed a tendency to pseudopassivation in the different solutions. …”
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Caracterización de recubrimientos depositados por PVD para sensores de temperatura de frenos de una aeronave. por Montoya Rangel, Marvin

“…The samples exposed in saline did not show oxidation points. For the anodic curves, both for the substrate and the coatings showed a tendency to pseudopassivation in the different solutions. …”
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Evaluación sensorial de salsa de xoconostle, un producto endémico del Noreste de Guanajuato por Flores Pérez, C., Hernández Méndez, D.L., Martínez Salgado, G. del C., Padrón Vázquez, V.C., Sosa Morales, M.E.

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Sociedad y espectadores: investigando la televisión desde la ciencia social. El caso español por Merayo, Mar Chicharro

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Data on the removal of metals (Cr, Cr, Cd, Cu, Ni, Zn) from aqueous solution by adsorption using magnetite particles from electrochemical synthesis por Manrique, Julio Jorge, Marriaga Cabrales, Nilson, Hernández Ramírez, Aracely, Machuca Martínez, Fiderman

“…Magnetite particles were prepared by electrolytic synthesis (average crystallite size 37.9±1.2nm, surface area ¼ 17.2 m2g1, isoelectric point ¼ 6.3, magnetic saturation ¼ 62 emu g1) and used as adsorbent of heavy metals in aqueous solutions. …”
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¿Cuánto cuesta la calidad? por Cruz Álvarez, Jesús Gerardo

“…In this article the eonomic impact of of quality on operation costs of the ompanies, highlithing tow following factors: 1) poor quality cost, and 2) quality cost are pointed out is described. The theory behind the quality cost is discussed and a case in the metropolitan area of Monterrey with the objective of exploring the fenomenon of quality and its imoact on the related costa is given. …”
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Pintura y realismo, el juego de la representación = Painting and realism, the game of representation por Morales Orona, Héctor Manuel

“…ENGLISH: This article tries to come closer the topic of the realism from a point of view that concerns the painting using for it of concepts extracted from some philosophers’ texts that indicated the limits in which the art and the philosophy join. …”
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Evaluación de calidad de un sistema educativa: aspectos educativos e institucionales por Pazhakh, A. R.

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Quality evaluation of the educational systems & educational administration and institutions (Evaluación de calidad de un sistema educativa: aspectos educativos e institucionales) por Pazhakh, A.R.

“…Different analytical and conceptual approaches to these points are given. Conclusions are drawn and future lines of research in these topics are suggested and pointed out. …”
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Determinantes de la demanda por transporte público y privado en el área metropolitana de monterrey por Galán González, José Raymundo

“…These models allow us to create possible scenarios that permit us to preview what transport policies could increase the use of public transport in 10 percentage points, which is one of the objectives established by the Nuevo Leon Transport Bureau.…”
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¿Cuánto cuesta la calidad? por Cruz Álvarez, Jesús

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CALIDAD BACTERIOLOGICA DE ENSALADAS DE ZANAHORIA RALLADA Y EFICACIA DE TRATAMIENTOS PREVIOS A SU CONSUMO por Gentili Alejandro, Raúl, Marzocca, María Alejandra, Oriani, Alejandra Soledad, Baldini, Mónica Diana

“…Discussion: It should be pointed out the importance of the microbiological quality of raw material, since the 35% of the samples do not reach the requirements even applying the treatment with hypochlorite. …”
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Prevalence of sensorineural hearing loss in children and adolescents with diabetes mellitus por Treviño González, José Luis, Campuzano Bustamante, D. I., Flores Caloca, O., Santos Lartigue, Ramiro, Villegas González, M. J.

“…Moreover, 65.47% of the patients presented complications due to poor glycemic control at some point in the evolution of their disease. All (100%) diabetic patients with SNHL and 91% of the patients without SNHL had HbA1c values greater than 6%. …”
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Intangibles en la valoración financiera de proyectos de inversión por Ceballos Hornero, David, Ramírez Sarrió, Dídac

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Intangibles en la valoración financiera de proyectos de inversión (Intangibles in the financial valuation of investment projects) por Ceballos Hornero, David, Ramírez Sarrió, Dídac

“…Financial risks (market, credit or operational) are discounted thought probability, risk premium or stress testing. This point of view is far, a priori, from a social and success perspective of the investment, because of the uncertainty only affects to data (time, money and interest rate). …”
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Breve semblanza del sentimiento de mercado por Arrona Palacios, Pablo

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Comparisons of the Root Mechanical Properties of three Native Mexican Tree Species for Soil Bioengineering Practices por Sánchez Castillo, Laura Margarita, Kubota, Tetsuya, Cantú Silva, Israel, Yáñez Díaz, María Inés, Hasnawir, Pequeño Ledezma, Miguel Angel

“…In other hand, results confirmed the negative relationship between diameter and tensile strength and diameter and modulus of elasticity. Pointing out that roots of bigger diameter have less tensile strength and elasticity. …”
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