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Emociones percibidas por los clientes en los encuentros de los servicios para garantizar la lealtad en una relación a largo plazo: Revisión teórica preliminar por Garza Sepúlvedat, Israel

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Emociones percibidas por los clientes en los encuentros de los servicios para garantizar la lealtad en una relación a largo plazo: Revisión teórica preliminar (Emotions perceived... por Garza, Israel

“…It is at this point where research has emphasis. Resumen: La lealtad sigue siendo uno de los principales temas y preocupaciones para los investigadores y practicantes. …”
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HEMOGLOBINA GLUCOSILADA: PRUEBA DE LABORATORIO NECESARIA PARA EL CONTROL METABOLICO DE PACIENTES MEXICANOS CON DIABETES MELLITUS TIPO 2. por Cerda-Flores, Ricardo M., Rojas-Alvarado, Ma de los Angeles, Dávila-Rodríguez, Martha I., González Quiroga, Guillermo, Cortés- Gutiérrez, Elva I., Leal-Garza, Carlos H.

“…According to ADA criteria and European criteria all the patients were out of goodmetabolic control. These points towards the HbA1c and FBG confirm the doubts about theusefulness of FBG values as a tool for assessing metabolic control. …”
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Emphysema model in rats exposed to tobacco smoke. Morphometric and functional analysis por Reyna Sepúlveda, Francisco J., Caballero Mendoza, E., Guzmán de la Garza, Francisco Javier, Fernández Garza, Nancy Esthela, Muñoz Maldonado, Gerardo Enrique, Ancer Rodríguez, Jesús

“…Morphometric analysis: 17% reduction in lung volume with a destructive index (DI) of 45%. The intersection test had a DI of 43%. The free point test showed a DI of 44%. …”
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La gestión bajo una cultura de calidad en México: una verificación empírica. (Quality management in Mexico: an empirical approach) por Rositas, J.

“…Al concluir, el autor sugiere estrategias adicionales para refinar futuros análisis de datos. This article points out what can be considered as “Management under a Quality Culture”, Total Quality Management [TQM] or simply Quality Management [QM], citing two contrasted points of view from international practitioners and researchers. …”
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La gestión bajo una cultura de calidad en México: una verificación empírica. por Rositas Martínez, Juan

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Caracterización de recubrimientos depositados por PVD para sensores de temperatura de frenos de una aeronave. por Montoya Rangel, Marvin

“…The samples exposed in saline did not show oxidation points. For the anodic curves, both for the substrate and the coatings showed a tendency to pseudopassivation in the different solutions. …”
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Caracterización de recubrimientos depositados por PVD para sensores de temperatura de frenos de una aeronave. por Montoya Rangel, Marvin

“…The samples exposed in saline did not show oxidation points. For the anodic curves, both for the substrate and the coatings showed a tendency to pseudopassivation in the different solutions. …”
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Internet addiction in university medical students por Capetillo Ventura, Nelly Cecilia, Juárez Treviño, Myrthala

“…Results: The mean raw score of respondents in the IAT test was 19.72 points. IA had a highly significant correlation with impulsivity (rs = 0.244, p < 001), neuroticism-anxiety (rs = 0.304, p < 001) and aggression-hostility (rs = 0.143, p = 0.001). …”
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Evaluación de las competencias genéricas en el modelo dual del instituto tecnológico de Lázaro Cárdenas por Román Bautista, Miguel Ángel, Barrios Vargas, Ofelia, Rubio Cuevas, Adán, Casas Cárdenaz, Rafael

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Instructional strategies to improve the academic writing performance of undergraduate EFL learners from a public university in Northeastern Mexico por López Martínez, Andrea

“…The group's score improved by 1.4 points, moving from slightly below adequate (2.95) to slightly above good. …”
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ESTUDIO PILOTO PARA EL AISLAMIENTO DE VIBRIO SPP EN OSTRAS (CRASSOSTREA RHIZOPHORAE) CAPTURADAS EN LA CIÉNAGA DE LA VIRGEN, CARTAGENA, COLOMBIA por López, Lersy, Manjarrez, Ganiveth, Herrera, Lilibeth, Montes, Ana, Olascuaga, Yuranis, Ortega, Rolando

“…The sampling point with the highest number ofVibrio isolation was Mangles, cielo mar sector, which also contributed with 30% of the total of all species isolated although the difference was of no statistical significance due to their homogenous distribution.  100% of the sampling points showed cloudy water due to the presence of organic matter in suspension and visible solid waste, Thus, Factors influencing Vibrios proliferation on oysters maybe related with the Ciénaga characteristics.  …”
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DISEÑO Y VALIDACIÓN DE UNA ESCALA DE APRENDIZAJE SOBRE SALUD COLECTIVA EN ENFERMERÍA por García Piña, Eunice Victoria

“…Results: An instrument of 40 items was obtained, which considers five dimensions of learning: genuine (8 to 40 points), meaningful, and reflective (7 to 35 points), experimental -multidimensional (9 to 45 points), self-employed (6 to 30points) and set (10 to 50 points), derivative in a total a score of 40 to 200 points. …”
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Evaluación sensorial de salsa de xoconostle, un producto endémico del Noreste de Guanajuato por Flores Pérez, C., Hernández Méndez, D.L., Martínez Salgado, G. del C., Padrón Vázquez, V.C., Sosa Morales, M.E.

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Comparisons of the Root Mechanical Properties of three Native Mexican Tree Species for Soil Bioengineering Practices por Sánchez Castillo, Laura Margarita, Kubota, Tetsuya, Cantú Silva, Israel, Yáñez Díaz, María Inés, Hasnawir, Pequeño Ledezma, Miguel Angel

“…In other hand, results confirmed the negative relationship between diameter and tensile strength and diameter and modulus of elasticity. Pointing out that roots of bigger diameter have less tensile strength and elasticity. …”
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La Evaluación en educación preescolar: El dilema docente por Zamora, Víctor Manuel

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Innovación en servicios en la era del conocimiento por Cruz, R.

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Editorial 5 (9): Derechos Humanos por Ghys, Tuur

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Concepto de relación en Pedro Gómez Danés por Jerezano Luna, Jorge Eduardo

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Innovación en servicios en la era del conocimiento = Services innovation in the era of knowledge por Cruz Reyes, Rafael

“…The understanding of this issue is very important to service providers companies, because they could adjust their innovation process more according to a service development model than an adapted product development one. This article points out the characteristics of the new knowledge era, the importance of innovation in services sector in this new economy and the typologies available for services with the purpose to help in the evaluation or adjustment of the firm’s innovation process that fall in this segment.…”
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