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    Empowering and Disempowering Motivational Climates, Mediating Psychological Processes, and Future Intentions of Sport Participation by Castillo Jiménez, Nallely, López Walle, Jeanette M., Tomás Marco, Inés, Tristán Rodríguez, José Leandro, Duda, Joan L., Balaguer Solá, Isabel

    Published 2022
    “…Based on the conceptual model of multidimensional and hierarchical motivational climate the objective of this study was to test two models. One model (M1) of total mediation, testing the mediating mechanisms that explain why the motivational climate affects intention of continuity or dropout. …”
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    Article
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    Emociones percibidas por los clientes en los encuentros de los servicios para garantizar la lealtad en una relación a largo plazo: Revisión teórica preliminar (Emotions perceived... by Garza, Israel

    Published 2016
    “…Service encounters where the employee matches with the customer, is the time where they test all organizational intentions and where the customer receives attention. …”
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    Article

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