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Innovación en servicios en la era del conocimiento = Services innovation in the era of knowledge
Published 2008“…The understanding of this issue is very important to service providers companies, because they could adjust their innovation process more according to a service development model than an adapted product development one. This article points out the characteristics of the new knowledge era, the importance of innovation in services sector in this new economy and the typologies available for services with the purpose to help in the evaluation or adjustment of the firm’s innovation process that fall in this segment.…”
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Innovación en servicios en la era del conocimiento (Services innovation in the era of knowledge)
Published 2008“…The understanding of this issue is very important to service providers companies, because they could adjust their innovation process more according to a service development model than an adapted product development one. This article points out the characteristics of the new knowledge era, the importance of innovation in services sector in this new economy and the typologies available for services with the purpose to help in the evaluation or adjustment of the firm’s innovation process that fall in this segment.…”
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Las teorías de la localización de la inversión extranjera directa (IED): una aproximación (Localization theories of the foreign direct investment: an approach)
Published 2004“…The concepts are presented and fundamental definitions related to the theme are pointed out. Finally, I offer a new perspective as how to conduct reasearch on this subject.…”
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El español neutro en el doblaje latino: La imposición a través de luchas simbólicas
Published 2022Get full text
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La identidad profesional a-critica e instrumental del maestro normalista
“…ABSTRACT Talking about the professional identity of teachers and normal teachers of Nuevo Leon, is a point of analysis and reflection on a historical reality lived in all the towns of our State. …”
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Emociones percibidas por los clientes en los encuentros de los servicios para garantizar la lealtad en una relación a largo plazo: Revisión teórica preliminar (Emotions perceived...
Published 2016“…Service encounters where the employee matches with the customer, is the time where they test all organizational intentions and where the customer receives attention. It is at this point where research has emphasis. Resumen: La lealtad sigue siendo uno de los principales temas y preocupaciones para los investigadores y practicantes. …”
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Las TIC como herramientas de apoyo en la enseñanza de inglés como lengua extranjera en el enfoque comunicativo.
Published 2017“…Por el contrario, se limitaron a hablar de herramientas de uso frecuente / o común como Power Point y en casos más peculiares, uso de canciones. …”
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Las TIC como herramientas de apoyo en la enseñanza de inglés como lengua extranjera en el enfoque comunicativo.
Published 2017“…Por el contrario, se limitaron a hablar de herramientas de uso frecuente / o común como Power Point y en casos más peculiares, uso de canciones. …”
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Gestión de la seguridad de las empresas prestadoras de servicio logístico en Colombia
Published 2020“…The total number of respondents is certified in the BASC Standard, but only 43% certified in ISO 28000, the operators point out that the involvement with suppliers and the cultural change in the organization are obstacles to the implementation of ISO 28000. …”
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Síndrome de Burnout en instructores de inglés en escuelas primarias públicas.
Published 2016“…In order to collect data, it was considered to use the Burnout Questionnaire for Teachers Revised, with 66 items in 5 points Likert scale, to measure emotional exhaustion, depersonalization and lack of personal accomplishment, with a total α = 0.92 in the original study. …”
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