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El valor de la cartera de clientes de empresas de telecomunicaciones en México (The value of customer portfolio for telecommunication companies in Mexico) por Saldaña, J., Palomo, M.

“…Nevertheless, only few companies have bothered to evaluate if their desirable individual customers are, from the risk stand point, are desirable collective customers based on the customers´ value change. …”
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INTERVENCION NUTRICIONAL A PACIENTES CON ENFERMEDAD DE PARKINSON por Flores Solís, María Dolores, Gómez García, Anel, Ibarra Bravo, Octavio Miguel, Punzo Bravo, Guillermo

“…Dysphagia was the one with the highest nutritional response, 45 percentage points lower than the initial one, followed by constipation with 31.5 Percentage points, 74.3% of the patients maintained their CMB values at the end of the initial one, and the rest of them increased their values. …”
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Gestión de la seguridad de las empresas prestadoras de servicio logístico en Colombia por Duran Romero, Danid Esther, Lechuga Cardozo, Jorge Isaac, Guisao Giraldo, Erica Yaneth

“…The total number of respondents is certified in the BASC Standard, but only 43% certified in ISO 28000, the operators point out that the involvement with suppliers and the cultural change in the organization are obstacles to the implementation of ISO 28000. …”
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Movilidad migratoria y tráfico de drogas. Exclusión y pobreza como espacios de convergencia por Urbano Reyes, Javier

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Retos criminológicos y jurídicos ante la violencia sexual contra la mujer en Cuba. por Ramos Portal, Lázaro Enrique

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Nueva gestión pública y gobernanza: desafíos en su implementación = New public management and governance: challenges in implementation por Gómez Díaz de León, Carlos

“…As elements of change management in the form of highlights strategic management and quality management with participatory component that characterizes the new governance model. Finally we point out some of the challenges that the model itself mean for society and civil society organizations.…”
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HEMOGLOBINA GLUCOSILADA: PRUEBA DE LABORATORIO NECESARIA PARA EL CONTROL METABOLICO DE PACIENTES MEXICANOS CON DIABETES MELLITUS TIPO 2. por Cerda-Flores, Ricardo M., Rojas-Alvarado, Ma de los Angeles, Dávila-Rodríguez, Martha I., González Quiroga, Guillermo, Cortés- Gutiérrez, Elva I., Leal-Garza, Carlos H.

“…According to ADA criteria and European criteria all the patients were out of goodmetabolic control. These points towards the HbA1c and FBG confirm the doubts about theusefulness of FBG values as a tool for assessing metabolic control. …”
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Sociedad y espectadores: investigando la televisión desde la ciencia social. El caso español por Merayo, Mar Chicharro

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Motivos de los estudiantes de la zona centro de México para elegir la licenciatura en nutrición por Coronel Núñez, Samuel, Pineda Sales, Isabel, Díaz García, Rafael, Reyes Méndez, Jorge Joel

“…The reasons were that were pointed out more frequently, both by the students who started the degree and by those who were close to concluding it were: a) Interest in working in the clinical area, b) Vocational orientation, c) Because in their family they had a problem of health related to nutrition. …”
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Evaluación de carbono en ecosistemas terrestres en Tizimín, Yucatán, México por García García, Dora Alicia

“…The sampling was carried out according to the cardinal points (N, S, E, W). The twigs were separated to place them in paper bags with a capacity of 3 kg, identify them with a code and they will be processed in the weight of each of them, 3 subsamples of each tree will be obtained the answers of the Carbon Laboratories, Technology Laboratory of the Wood and Laboratory of Chemistry of the Faculty of Forestry Sciences of the Autonomous University of Nuevo Leon, where the samples are at a temperature of 75 ° C in a digital drying oven brand Riossa model HCF-102-D for 72 hours . …”
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Evaluación de carbono en ecosistemas terrestres en Tizimín, Yucatán, México por García García, Dora Alicia

“…The sampling was carried out according to the cardinal points (N, S, E, W). The twigs were separated to place them in paper bags with a capacity of 3 kg, identify them with a code and they will be processed in the weight of each of them, 3 subsamples of each tree will be obtained the answers of the Carbon Laboratories, Technology Laboratory of the Wood and Laboratory of Chemistry of the Faculty of Forestry Sciences of the Autonomous University of Nuevo Leon, where the samples are at a temperature of 75 ° C in a digital drying oven brand Riossa model HCF-102-D for 72 hours . …”
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La docencia en el nivel superior desde la perspectiva del profesor universitario por Zaldivar Acosta, Marisa

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Prácticas ecológicas con tabiques por Becerra Rodríguez, María Blanca, Franco Baltazar, Ángel Adad, Hernández Hernández, Arturo, López Navarro, Isabel Ernestina

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La educación para una ciudadanía democrática en las instituciones educativas: su abordaje sociopedagógico = Education for democratic citizenship in educational institutions: the s... por Torres Bugdud, Arturo, Alvarez Aguilar, Nivia T., Obando Rodríguez, María del Roble

“…It comprises key aspects of the student’s personal and social behavior, and has significant points of convergence with other areas of the educational practice. …”
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Reducción de los tiempos de cambio de modelo en los productos fabricados en una empresa manufacturera de aspiradoras por Morales Rodríguez, Mario Alberto, Cervantes Zubirías, Gabriela, Wong Gallegos, Juan Yared, Martínez Mendoza, Ronaldo

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El Grupo Visegrado: una visión de Europa Central. Conversación con Lech Walesa por Negrín, Alejandro, Lozano, Pablo

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La Evaluación en educación preescolar: El dilema docente por Zamora, Víctor Manuel

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¿Cuánto cuesta la calidad? por Cruz Álvarez, Jesús Gerardo

“…In this article the eonomic impact of of quality on operation costs of the ompanies, highlithing tow following factors: 1) poor quality cost, and 2) quality cost are pointed out is described. The theory behind the quality cost is discussed and a case in the metropolitan area of Monterrey with the objective of exploring the fenomenon of quality and its imoact on the related costa is given. …”
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Pintura y realismo, el juego de la representación = Painting and realism, the game of representation por Morales Orona, Héctor Manuel

“…ENGLISH: This article tries to come closer the topic of the realism from a point of view that concerns the painting using for it of concepts extracted from some philosophers’ texts that indicated the limits in which the art and the philosophy join. …”
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Innovación en servicios en la era del conocimiento = Services innovation in the era of knowledge por Cruz Reyes, Rafael

“…The understanding of this issue is very important to service providers companies, because they could adjust their innovation process more according to a service development model than an adapted product development one. This article points out the characteristics of the new knowledge era, the importance of innovation in services sector in this new economy and the typologies available for services with the purpose to help in the evaluation or adjustment of the firm’s innovation process that fall in this segment.…”
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