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    Who's who in the steel consumption in the world: global trends and impact (Quién es quién en el consumo mundial de acero: impactos y tendencias globales) by Bortoni Herrera, Daniel

    Published 2012
    “…It is important to determine the main differences and identify the key points of improvement; this may help improve the strategy for getting better numbers in order to improve and maintain constant growth of a country and ensure a sustainable development. …”
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    Article
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    Emociones percibidas por los clientes en los encuentros de los servicios para garantizar la lealtad en una relación a largo plazo: Revisión teórica preliminar (Emotions perceived... by Garza, Israel

    Published 2016
    “…Service encounters where the employee matches with the customer, is the time where they test all organizational intentions and where the customer receives attention. It is at this point where research has emphasis. Resumen: La lealtad sigue siendo uno de los principales temas y preocupaciones para los investigadores y practicantes. …”
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    Article
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    Capacitación laboral en herramientas digitales by Hernández Moreno, Laura Alicia, Hernández Saldaña, Ma. de Lourdes, Tovar Morales, María Teresa

    Published 2022
    “…El porcentaje más alto de capacitación se da en las herramientas básicas de Microsoft Office con un 30% (Word, Excel y PowerPoint), seguida de los paquetes especializados con un 28.2%, tales como, SPSS, Contpaqi, Aspel SAE, ERP SAP, Photoshop, entre otros. …”
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    Article
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    Innovación en servicios en la era del conocimiento = Services innovation in the era of knowledge by Cruz Reyes, Rafael

    Published 2008
    “…The understanding of this issue is very important to service providers companies, because they could adjust their innovation process more according to a service development model than an adapted product development one. This article points out the characteristics of the new knowledge era, the importance of innovation in services sector in this new economy and the typologies available for services with the purpose to help in the evaluation or adjustment of the firm’s innovation process that fall in this segment.…”
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    Article
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    Innovación en servicios en la era del conocimiento (Services innovation in the era of knowledge) by Cruz Reyes, Rafael

    Published 2008
    “…The understanding of this issue is very important to service providers companies, because they could adjust their innovation process more according to a service development model than an adapted product development one. This article points out the characteristics of the new knowledge era, the importance of innovation in services sector in this new economy and the typologies available for services with the purpose to help in the evaluation or adjustment of the firm’s innovation process that fall in this segment.…”
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    Article
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    Las TIC como herramientas de apoyo en la enseñanza de inglés como lengua extranjera en el enfoque comunicativo. by López, Citlalli

    Published 2017
    “…Por el contrario, se limitaron a hablar de herramientas de uso frecuente / o común como Power Point y en casos más peculiares, uso de canciones. …”
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    Tesis
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    Las TIC como herramientas de apoyo en la enseñanza de inglés como lengua extranjera en el enfoque comunicativo. by López, Citlalli

    Published 2017
    “…Por el contrario, se limitaron a hablar de herramientas de uso frecuente / o común como Power Point y en casos más peculiares, uso de canciones. …”
    Get full text
    Tesis
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    Síndrome de Burnout en instructores de inglés en escuelas primarias públicas. by Nava Gutiérrez, Juan Diego

    Published 2016
    “…In order to collect data, it was considered to use the Burnout Questionnaire for Teachers Revised, with 66 items in 5 points Likert scale, to measure emotional exhaustion, depersonalization and lack of personal accomplishment, with a total α = 0.92 in the original study. …”
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    Tesis

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