Resultados de búsqueda - ((esteves OR restoored) OR ((est OR estae) OR ((resteaban OR tesis) OR (restos OR testar)))) point*

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    ¿Cuánto cuesta la calidad? por Cruz Álvarez, Jesús Gerardo

    Publicado 2005
    “…In this article the eonomic impact of of quality on operation costs of the ompanies, highlithing tow following factors: 1) poor quality cost, and 2) quality cost are pointed out is described. The theory behind the quality cost is discussed and a case in the metropolitan area of Monterrey with the objective of exploring the fenomenon of quality and its imoact on the related costa is given. …”
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    Nueva gestión pública y gobernanza: desafíos en su implementación = New public management and governance: challenges in implementation por Gómez Díaz de León, Carlos

    Publicado 2013
    “…As elements of change management in the form of highlights strategic management and quality management with participatory component that characterizes the new governance model. Finally we point out some of the challenges that the model itself mean for society and civil society organizations.…”
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    Artículo
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