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    El valor de la cartera de clientes de empresas de telecomunicaciones en México (The value of customer portfolio for telecommunication companies in Mexico) por Saldaña, J., Palomo, M.

    Publicado 2006
    “…Nevertheless, only few companies have bothered to evaluate if their desirable individual customers are, from the risk stand point, are desirable collective customers based on the customers´ value change. …”
    Enlace del recurso
    Artículo
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    HEMOGLOBINA GLUCOSILADA: PRUEBA DE LABORATORIO NECESARIA PARA EL CONTROL METABOLICO DE PACIENTES MEXICANOS CON DIABETES MELLITUS TIPO 2. por Cerda-Flores, Ricardo M., Rojas-Alvarado, Ma de los Angeles, Dávila-Rodríguez, Martha I., González Quiroga, Guillermo, Cortés- Gutiérrez, Elva I., Leal-Garza, Carlos H.

    Publicado 2002
    “…According to ADA criteria and European criteria all the patients were out of goodmetabolic control. These points towards the HbA1c and FBG confirm the doubts about theusefulness of FBG values as a tool for assessing metabolic control. …”
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    ¿Cuánto cuesta la calidad? por Cruz Álvarez, Jesús Gerardo

    Publicado 2005
    “…In this article the eonomic impact of of quality on operation costs of the ompanies, highlithing tow following factors: 1) poor quality cost, and 2) quality cost are pointed out is described. The theory behind the quality cost is discussed and a case in the metropolitan area of Monterrey with the objective of exploring the fenomenon of quality and its imoact on the related costa is given. …”
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    Artículo

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