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Innovación en servicios en la era del conocimiento = Services innovation in the era of knowledge
Publicado 2008“…The understanding of this issue is very important to service providers companies, because they could adjust their innovation process more according to a service development model than an adapted product development one. This article points out the characteristics of the new knowledge era, the importance of innovation in services sector in this new economy and the typologies available for services with the purpose to help in the evaluation or adjustment of the firm’s innovation process that fall in this segment.…”
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Innovación en servicios en la era del conocimiento (Services innovation in the era of knowledge)
Publicado 2008“…The understanding of this issue is very important to service providers companies, because they could adjust their innovation process more according to a service development model than an adapted product development one. This article points out the characteristics of the new knowledge era, the importance of innovation in services sector in this new economy and the typologies available for services with the purpose to help in the evaluation or adjustment of the firm’s innovation process that fall in this segment.…”
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A stochastic location-inventory problem: complexity and mathematical formulations.
Publicado 2017“…In our case they are limited as single source, which means that each demand point should be serviced by a single supply point. …”
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129
A stochastic location-inventory problem: complexity and mathematical formulations.
Publicado 2017“…In our case they are limited as single source, which means that each demand point should be serviced by a single supply point. …”
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Emociones percibidas por los clientes en los encuentros de los servicios para garantizar la lealtad en una relación a largo plazo: Revisión teórica preliminar (Emotions perceived...
Publicado 2016“…Service encounters where the employee matches with the customer, is the time where they test all organizational intentions and where the customer receives attention. It is at this point where research has emphasis. Resumen: La lealtad sigue siendo uno de los principales temas y preocupaciones para los investigadores y practicantes. …”
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La gestión bajo una cultura de calidad en México: una verificación empírica.
Publicado 2004Enlace del recurso
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Desarrollo de un cuestionario para evaluar las actitudes y percepciones de docentes de educación secundaria en relación con las actividades experimentales
Publicado 2017“…These tendencies will serve as a starting point for further research on effective ways of supporting teachers to develop skills and awareness on the potential and limitations of practical work.…”
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La gestión bajo una cultura de calidad en México: una verificación empírica. (Quality management in Mexico: an empirical approach)
Publicado 2004“…Al concluir, el autor sugiere estrategias adicionales para refinar futuros análisis de datos. This article points out what can be considered as “Management under a Quality Culture”, Total Quality Management [TQM] or simply Quality Management [QM], citing two contrasted points of view from international practitioners and researchers. …”
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Modelización de la atractividad territorial en las metrópolis
Publicado 2019Enlace del recurso
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Síndrome de Burnout en instructores de inglés en escuelas primarias públicas.
Publicado 2016“…In order to collect data, it was considered to use the Burnout Questionnaire for Teachers Revised, with 66 items in 5 points Likert scale, to measure emotional exhaustion, depersonalization and lack of personal accomplishment, with a total α = 0.92 in the original study. …”
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138
Síndrome de Burnout en instructores de inglés en escuelas primarias públicas.
Publicado 2016“…In order to collect data, it was considered to use the Burnout Questionnaire for Teachers Revised, with 66 items in 5 points Likert scale, to measure emotional exhaustion, depersonalization and lack of personal accomplishment, with a total α = 0.92 in the original study. …”
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139
La docencia en el nivel superior desde la perspectiva del profesor universitario
Publicado 2023Enlace del recurso
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