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El valor de la cartera de clientes de empresas de telecomunicaciones en México (The value of customer portfolio for telecommunication companies in Mexico)
Publicado 2006“…Nevertheless, only few companies have bothered to evaluate if their desirable individual customers are, from the risk stand point, are desirable collective customers based on the customers´ value change. …”
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El valor de la cartera de clientes de empresas de telecomunicaciones en México
Publicado 2006Enlace del recurso
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¿Cuánto cuesta la calidad?
Publicado 2005“…In this article the eonomic impact of of quality on operation costs of the ompanies, highlithing tow following factors: 1) poor quality cost, and 2) quality cost are pointed out is described. The theory behind the quality cost is discussed and a case in the metropolitan area of Monterrey with the objective of exploring the fenomenon of quality and its imoact on the related costa is given. …”
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Pintura y realismo, el juego de la representación = Painting and realism, the game of representation
Publicado 2012“…ENGLISH: This article tries to come closer the topic of the realism from a point of view that concerns the painting using for it of concepts extracted from some philosophers’ texts that indicated the limits in which the art and the philosophy join. …”
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Nuevos objetivos de la educación superior: idealidad y realidad de la universidad pública en México (New objectives of higher education: ideality and reality of the public universi...
Publicado 2004“…Special emphasis is placed upon two aspects: mere financial point where the resources are not sufficient and, the most relevant points from author’s perspective, the role that is played by the university, its social and traditional impact, as well as the new objectives proposed by the author for a genuine national system of education which serves to resolve the most urgent problems of our society.…”
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Quality evaluation of the educational systems & educational administration and institutions (Evaluación de calidad de un sistema educativa: aspectos educativos e institucionales)
Publicado 2006“…Different analytical and conceptual approaches to these points are given. Conclusions are drawn and future lines of research in these topics are suggested and pointed out. …”
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Determinantes de la demanda por transporte público y privado en el área metropolitana de monterrey
Publicado 2005“…These models allow us to create possible scenarios that permit us to preview what transport policies could increase the use of public transport in 10 percentage points, which is one of the objectives established by the Nuevo Leon Transport Bureau.…”
Enlace del recurso
Artículo