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    Emociones percibidas por los clientes en los encuentros de los servicios para garantizar la lealtad en una relación a largo plazo: Revisión teórica preliminar (Emotions perceived... by Garza, Israel

    Published 2016
    “…Service encounters where the employee matches with the customer, is the time where they test all organizational intentions and where the customer receives attention. It is at this point where research has emphasis. Resumen: La lealtad sigue siendo uno de los principales temas y preocupaciones para los investigadores y practicantes. …”
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    Article
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    Análisis de factores psicosociales que influyen en el desempeño laboral de operadores en una planta manufacturera by Acosta Solano, Perla Angélica

    Published 2016
    “…Some of the problems encountered point to the urgent need to provide leadership courses to supervisors, as well as provide training for workers to be able to perform in different areas of the organization, developing activities involving the family is also recommended to improve the relationship of workers with the organization, and implement projects that involve the participation of psychologists who provide counseling and constant talks about mental health, stress management and more.…”
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    Tesis
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    Análisis de factores psicosociales que influyen en el desempeño laboral de operadores en una planta manufacturera by Acosta Solano, Perla Angélica

    Published 2016
    “…Some of the problems encountered point to the urgent need to provide leadership courses to supervisors, as well as provide training for workers to be able to perform in different areas of the organization, developing activities involving the family is also recommended to improve the relationship of workers with the organization, and implement projects that involve the participation of psychologists who provide counseling and constant talks about mental health, stress management and more.…”
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    Tesis
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    EVALUACIÓN DEL CONOCIMIENTO DEL DAÑO A LA SALUD POR CONSUMO DE ALCOHOL Y TABACO EN ESTUDIANTES PREUNIVERSITARIOS, CON INCLINACIÓN AL AREA DE LA SALUD E INGENIERIA EN MONTERREY, N.L... by Villarreal Villarreal, Fidel, Cantú Martínez, Pedro César

    Published 2002
    “…Por otra parte, se ha podido comprobar, que no existe diferencia significativaen el conocimiento del daño a la salud por el consumo de alcohol y tabaco; por lo cualno se puede considerar como un factor protector el tener una propensión de educacióncircunscrita a la salud.AbstractThe consumption of alcohol and tobacco is a remarkable social problem, and it is thatthere is a modification in the use pattern and in the class of the consumers. Numerousstudies point out the adolescent stage as that of more risk in the beginning of theconsumption of alcohol and tobacco, oscillating the age and indicating that if it isbegun in this habit to an early age the risk it increases. …”
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