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El valor de la cartera de clientes de empresas de telecomunicaciones en México
Publicado 2006Enlace del recurso
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El valor de la cartera de clientes de empresas de telecomunicaciones en México (The value of customer portfolio for telecommunication companies in Mexico)
Publicado 2006“…Nevertheless, only few companies have bothered to evaluate if their desirable individual customers are, from the risk stand point, are desirable collective customers based on the customers´ value change. …”
Enlace del recurso
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106
Migración al Chile neoliberal: ciudadanía, arraigo y autonomía
Publicado 2023Enlace del recurso
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La docencia en el nivel superior desde la perspectiva del profesor universitario
Publicado 2023Enlace del recurso
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La educación para una ciudadanía democrática en las instituciones educativas: su abordaje sociopedagógico = Education for democratic citizenship in educational institutions: the s...
Publicado 2013“…It comprises key aspects of the student’s personal and social behavior, and has significant points of convergence with other areas of the educational practice. …”
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El Grupo Visegrado: una visión de Europa Central. Conversación con Lech Walesa
Publicado 2021Enlace del recurso
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¿Cuánto cuesta la calidad?
Publicado 2005“…In this article the eonomic impact of of quality on operation costs of the ompanies, highlithing tow following factors: 1) poor quality cost, and 2) quality cost are pointed out is described. The theory behind the quality cost is discussed and a case in the metropolitan area of Monterrey with the objective of exploring the fenomenon of quality and its imoact on the related costa is given. …”
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118
Pintura y realismo, el juego de la representación = Painting and realism, the game of representation
Publicado 2012“…ENGLISH: This article tries to come closer the topic of the realism from a point of view that concerns the painting using for it of concepts extracted from some philosophers’ texts that indicated the limits in which the art and the philosophy join. …”
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119
Innovación en servicios en la era del conocimiento = Services innovation in the era of knowledge
Publicado 2008“…The understanding of this issue is very important to service providers companies, because they could adjust their innovation process more according to a service development model than an adapted product development one. This article points out the characteristics of the new knowledge era, the importance of innovation in services sector in this new economy and the typologies available for services with the purpose to help in the evaluation or adjustment of the firm’s innovation process that fall in this segment.…”
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120
Innovación en servicios en la era del conocimiento (Services innovation in the era of knowledge)
Publicado 2008“…The understanding of this issue is very important to service providers companies, because they could adjust their innovation process more according to a service development model than an adapted product development one. This article points out the characteristics of the new knowledge era, the importance of innovation in services sector in this new economy and the typologies available for services with the purpose to help in the evaluation or adjustment of the firm’s innovation process that fall in this segment.…”
Enlace del recurso
Artículo