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Emociones percibidas por los clientes en los encuentros de los servicios para garantizar la lealtad en una relación a largo plazo: Revisión teórica preliminar (Emotions perceived...
Published 2016“…Service encounters where the employee matches with the customer, is the time where they test all organizational intentions and where the customer receives attention. It is at this point where research has emphasis. Resumen: La lealtad sigue siendo uno de los principales temas y preocupaciones para los investigadores y practicantes. …”
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Quién es quién en el consumo mundial de acero: impactos y tendencias globales
Published 2012Get full text
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Who's who in the steel consumption in the world: global trends and impact (Quién es quién en el consumo mundial de acero: impactos y tendencias globales)
Published 2012“…It is important to determine the main differences and identify the key points of improvement; this may help improve the strategy for getting better numbers in order to improve and maintain constant growth of a country and ensure a sustainable development. …”
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Capacitación laboral en herramientas digitales
Published 2022“…El porcentaje más alto de capacitación se da en las herramientas básicas de Microsoft Office con un 30% (Word, Excel y PowerPoint), seguida de los paquetes especializados con un 28.2%, tales como, SPSS, Contpaqi, Aspel SAE, ERP SAP, Photoshop, entre otros. …”
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Caracterización electroquímica de la pasivación de acero inoxidable empleado en la fabricación de fuselajes de helicópteros.
Published 2018“…In general when talking about this type of helicopter, investigations are carried out with the first point to consider the safety of those who operate it, together with the factors to which it will be exposed, among which we can mention: environmental conditions, weight and resistance to corrosion, among others. …”
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Caracterización electroquímica de la pasivación de acero inoxidable empleado en la fabricación de fuselajes de helicópteros.
Published 2018“…In general when talking about this type of helicopter, investigations are carried out with the first point to consider the safety of those who operate it, together with the factors to which it will be exposed, among which we can mention: environmental conditions, weight and resistance to corrosion, among others. …”
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El español neutro en el doblaje latino: La imposición a través de luchas simbólicas
Published 2022Get full text
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Desarrollo de un cuestionario para evaluar las actitudes y percepciones de docentes de educación secundaria en relación con las actividades experimentales
Published 2017“…These tendencies will serve as a starting point for further research on effective ways of supporting teachers to develop skills and awareness on the potential and limitations of practical work.…”
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Innovación en servicios en la era del conocimiento = Services innovation in the era of knowledge
Published 2008“…The understanding of this issue is very important to service providers companies, because they could adjust their innovation process more according to a service development model than an adapted product development one. This article points out the characteristics of the new knowledge era, the importance of innovation in services sector in this new economy and the typologies available for services with the purpose to help in the evaluation or adjustment of the firm’s innovation process that fall in this segment.…”
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Innovación en servicios en la era del conocimiento (Services innovation in the era of knowledge)
Published 2008“…The understanding of this issue is very important to service providers companies, because they could adjust their innovation process more according to a service development model than an adapted product development one. This article points out the characteristics of the new knowledge era, the importance of innovation in services sector in this new economy and the typologies available for services with the purpose to help in the evaluation or adjustment of the firm’s innovation process that fall in this segment.…”
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