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    Emociones percibidas por los clientes en los encuentros de los servicios para garantizar la lealtad en una relación a largo plazo: Revisión teórica preliminar (Emotions perceived... by Garza, Israel

    Published 2016
    “…Service encounters where the employee matches with the customer, is the time where they test all organizational intentions and where the customer receives attention. It is at this point where research has emphasis. Resumen: La lealtad sigue siendo uno de los principales temas y preocupaciones para los investigadores y practicantes. …”
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    Article
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    Nueva gestión pública y gobernanza: desafíos en su implementación = New public management and governance: challenges in implementation by Gómez Díaz de León, Carlos

    Published 2013
    “…As elements of change management in the form of highlights strategic management and quality management with participatory component that characterizes the new governance model. Finally we point out some of the challenges that the model itself mean for society and civil society organizations.…”
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    Article
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    Evaluación de carbono en ecosistemas terrestres en Tizimín, Yucatán, México by García García, Dora Alicia

    Published 2019
    “…The sampling was carried out according to the cardinal points (N, S, E, W). The twigs were separated to place them in paper bags with a capacity of 3 kg, identify them with a code and they will be processed in the weight of each of them, 3 subsamples of each tree will be obtained the answers of the Carbon Laboratories, Technology Laboratory of the Wood and Laboratory of Chemistry of the Faculty of Forestry Sciences of the Autonomous University of Nuevo Leon, where the samples are at a temperature of 75 ° C in a digital drying oven brand Riossa model HCF-102-D for 72 hours . …”
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    Tesis
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    Evaluación de carbono en ecosistemas terrestres en Tizimín, Yucatán, México by García García, Dora Alicia

    Published 2019
    “…The sampling was carried out according to the cardinal points (N, S, E, W). The twigs were separated to place them in paper bags with a capacity of 3 kg, identify them with a code and they will be processed in the weight of each of them, 3 subsamples of each tree will be obtained the answers of the Carbon Laboratories, Technology Laboratory of the Wood and Laboratory of Chemistry of the Faculty of Forestry Sciences of the Autonomous University of Nuevo Leon, where the samples are at a temperature of 75 ° C in a digital drying oven brand Riossa model HCF-102-D for 72 hours . …”
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    Tesis
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    Estrategias para una sucesión exitosa en la empresa familiar = Strategies for a sucessuful succession in family business. by García, Mayra E.

    Published 2007
    “…The strategies proposed in this study are: Creating a Family Business Conseil; Choosing the succesor from an analitical point of view; Get pschicologist support in the succesion period; To create a Business Society; Partial Retirement of Director; An adequate compensation management; Open communication among all the members; and a provisional management. …”
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    Article
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