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    Emociones percibidas por los clientes en los encuentros de los servicios para garantizar la lealtad en una relación a largo plazo: Revisión teórica preliminar (Emotions perceived... por Garza, Israel

    Publicado 2016
    “…Service encounters where the employee matches with the customer, is the time where they test all organizational intentions and where the customer receives attention. It is at this point where research has emphasis. Resumen: La lealtad sigue siendo uno de los principales temas y preocupaciones para los investigadores y practicantes. …”
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    Puntos de vista de la responsabilidad social corporativa (Points of view on social corporate responsibility por García González, Mayra Elizabeth

    Publicado 2005
    “…This study has the objective ofpresenting the differents points of view about Corporate Social Responsibility (CSR) in the business world. …”
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    Evaluation of hemoglobin performance in the assessment of iron stores in feto-maternal pairs in a high-risk population: receiver operating characteristic curve analysis por Jaime Pérez, José Carlos, García Arellano, Gisela, Méndez Ramírez, Nereida, González Llano, Óscar, Gómez Almaguer, David

    Publicado 2015
    “…Receiver operating characteristic curve analysis was applied to select the cut-off points that better reflected iron stores. Results: The Hb cut-off point selected by receiver operating characteristic curve analysis in women was <11.5 g/dL (sensitivity: 60.82, specificity: 53.33%, Youden Index: 0.450). …”
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    Interferon-based therapy delays but metabolic comorbidity accelerates progression of chronic hepatitis C por Martínez Macías, Roberto F., Cordero Pérez, Paula, Juárez Rodríguez, Omar A., Chen López, Carlos Y., Martínez Carrillo, Francisco M., Alarcón Galván, Gabriela, Mercado Hernández, Roberto, Muñoz Espinosa, Linda Elsa

    Publicado 2015
    “…Kaplan-Meier analysis, log-rank test, annualized incidence per 100 person-years, and stepwise discriminant analysis were used to analyse mortality and complications.Results. The end-point of annualized incidence was lowest in sustained virological responders, intermediate in non-responders, and highest in untreated patients. …”
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    MARSHALL MCLUHAN AND THE APPEARANCE OF A NEW REALITY por Treviño, Pedro

    Publicado 2021
    “…In the quote above, the key words are "mechanical" and "electric". The first term points to the description of the behavior of an object commonly called "the machine".…”
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    El valor de la cartera de clientes de empresas de telecomunicaciones en México (The value of customer portfolio for telecommunication companies in Mexico) por Saldaña, J., Palomo, M.

    Publicado 2006
    “…Nevertheless, only few companies have bothered to evaluate if their desirable individual customers are, from the risk stand point, are desirable collective customers based on the customers´ value change. …”
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    Innovación en servicios en la era del conocimiento = Services innovation in the era of knowledge por Cruz Reyes, Rafael

    Publicado 2008
    “…The understanding of this issue is very important to service providers companies, because they could adjust their innovation process more according to a service development model than an adapted product development one. This article points out the characteristics of the new knowledge era, the importance of innovation in services sector in this new economy and the typologies available for services with the purpose to help in the evaluation or adjustment of the firm’s innovation process that fall in this segment.…”
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    Artículo
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    Innovación en servicios en la era del conocimiento (Services innovation in the era of knowledge) por Cruz Reyes, Rafael

    Publicado 2008
    “…The understanding of this issue is very important to service providers companies, because they could adjust their innovation process more according to a service development model than an adapted product development one. This article points out the characteristics of the new knowledge era, the importance of innovation in services sector in this new economy and the typologies available for services with the purpose to help in the evaluation or adjustment of the firm’s innovation process that fall in this segment.…”
    Enlace del recurso
    Artículo
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