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Modelo de Servicio al Cliente Basado en la Metodología Dmaic para Organismos Públicos
by
Pérez-Aguirre, Mayra
,
Arámbula-Magallanes, Mayte
,
Zavala-Jiménez, Luz Laiza Elizabeth
Published 2018
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UANL
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Arámbula-Magallanes, Mayte
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Pérez-Aguirre, Mayra
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Zavala-Jiménez, Luz Laiza Elizabeth
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