Mediation for Management: Dealing with Conflict in the Workplace
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Formato: | Artículo |
Lenguaje: | español |
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Facultad de Contaduría Pública y Administración
2021
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Acceso en línea: | https://revistainnovaciones.uanl.mx/index.php/revin/article/view/387 |
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author | von Feigenblatt, Otto |
author_facet | von Feigenblatt, Otto |
author_sort | von Feigenblatt, Otto |
collection | Artículos de Revistas UANL |
description | |
first_indexed | 2025-02-05T21:11:01Z |
format | Article |
id | oai:ojs.pkp.sfu.ca:article-387 |
institution | UANL |
language | spa |
last_indexed | 2025-02-05T21:11:01Z |
physical | Innovaciones de Negocios; Vol. 18 No. 35 (2021): Enero-Junio 2021; 113-119 Innovaciones de Negocios; Vol. 18 Núm. 35 (2021): Enero-Junio 2021; 113-119 3061-743X 2007-1191 |
publishDate | 2021 |
publisher | Facultad de Contaduría Pública y Administración |
record_format | ojs |
spelling | oai:ojs.pkp.sfu.ca:article-3872023-11-01T20:17:57Z Mediation for Management: Dealing with Conflict in the Workplace von Feigenblatt, Otto Gerencia Liderazgo Conflicto Administracion Dealing with conflict is an important part of the process of management; however few managers have received formal training in conflict analysis and resolution methods. Mediation, the process of a neutral third party helping parties in a dispute come to a mutually acceptable solution to a dispute is a non-coercive process that can increase job satisfaction, lower employee turnover, and improve the quality of decision making in an organization. Therefore the present paper argues in favor of integrating mediation as part of the core functions of management and as part of a systemic strategy to deal with conflict in the workplace. Facultad de Contaduría Pública y Administración 2021-02-19 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion application/pdf https://revistainnovaciones.uanl.mx/index.php/revin/article/view/387 Innovaciones de Negocios; Vol. 18 No. 35 (2021): Enero-Junio 2021; 113-119 Innovaciones de Negocios; Vol. 18 Núm. 35 (2021): Enero-Junio 2021; 113-119 3061-743X 2007-1191 spa https://revistainnovaciones.uanl.mx/index.php/revin/article/view/387/388 Derechos de autor 2021 Otto von Feigenblatt https://creativecommons.org/licenses/by-nc-sa/4.0 |
spellingShingle | Gerencia Liderazgo Conflicto Administracion von Feigenblatt, Otto Mediation for Management: Dealing with Conflict in the Workplace |
thumbnail | https://rediab.uanl.mx/themes/sandal5/images/article.gif |
title | Mediation for Management: Dealing with Conflict in the Workplace |
title_full | Mediation for Management: Dealing with Conflict in the Workplace |
title_fullStr | Mediation for Management: Dealing with Conflict in the Workplace |
title_full_unstemmed | Mediation for Management: Dealing with Conflict in the Workplace |
title_short | Mediation for Management: Dealing with Conflict in the Workplace |
title_sort | mediation for management dealing with conflict in the workplace |
topic | Gerencia Liderazgo Conflicto Administracion |
topic_facet | Gerencia Liderazgo Conflicto Administracion |
url | https://revistainnovaciones.uanl.mx/index.php/revin/article/view/387 |
work_keys_str_mv | AT vonfeigenblattotto mediationformanagementdealingwithconflictintheworkplace |